It’s a proven workaround that rids various issues of any kind. This is part of the basic troubleshooting steps that helped solve tons of different problems. If none of the steps above was able to help you with your problem, here are a few more procedures to try. To learn what’s really in the I/O Settings, check out this video. Repeat the process in the Output and Bus tabs. Then, click the Default button to import the I/O for the interface that you want to use. Shift-click to select all inputs and hit the Delete Path button below. To do this, let’s start in the Input tab. Otherwise, try the Default for the Input, Output, and Bus tabs. Select the interface that you will use in Pro Tools. When selecting I/O for Pro Tools, it’s very significant to set the Playback Engine first (which is shown previously) before touching the I/O Settings. This will allow you to refresh the software so you can select the Playback Engine that you prefer. A confirmation window will pop up and just hit the Yes button, then hit OK.Īlternatively, you can also press the “N” key after launching Pro Tools. In the Playback Engine pop-up window, select the audio interface that you want to use from the drop-down. To set the Playback Engine, open Pro Tools>Setup>Playback Engine menu. Nevertheless, if you aren’t fond of reading lengthy manuals, you’ll absolutely miss this important step. This is specified in the instructions manual. In case you’ve already found the interface recognized by your system, but still can’t be found in Pro Tools, there’s one trick you can do. To-Dos in Pro Tools, Settings Select the Interface in the Playback Engine Settings Otherwise, Windows didn’t recognize your device, and definitely, Pro Tools, hadn’t either. Expand Audio inputs and outputs, and you will surely find your audio interface here. A pop-up window will display all the hardware attached to the system. If your Mac recognizes your audio interface, then, you should be able to see it with all the details, including the version.įor PC Users: Right-click on Start and click Device Manager. Select the format of your audio interface. Under Hardware, you can see different formats for your audio interface. Once done, restart your device and check if your system can recognize the new update.įor Mac Users: Go to Apple icon, then hold the Option key to access the System Information. If you have found new driver updates, download and install them. Sweetwater compiled all the needful information in a comprehensive article. In addition, manufacturers also recommend a certain version of the driver for best compatibility with your system, you should also check that. Depending on the audio interface you’re using, drivers can be found on the manufacturer’s website. Whether you have used the interface before without a problem, it’s a wise thing to do to check if you have installed the latest driver. Download and Install the Latest Interface Driver Simply right-click another device and click Set as Default Device. If so, you have to select another interface as Default. Navigate to the Playback tab and check if the audio interface you want to use is set as Default. The Sound pop-up window will be displayed. Right-click on the speaker icon in the taskbar and go to Sounds. It doesn’t like sharing the device with other apps, even if it’s the Windows system itself. Note: Make sure Pro Tools is the only one that is using the interface. None of the above-mentioned steps is applicable because you have used your interface with other software? Perhaps, there’s a conflict between Pro Tools and the system. Try to use another cable and see if it’ll solve the problem. Check the CablesĬheck the USB cable that connects the device to your computer. If it’s not turning, it’s definitely the reason why Pro Tools not recognizing the interface. Just a visual check of your device will actually save you from a lot of trouble. Perhaps it’s already broken and won’t turn on. Troubleshooting doesn’t only mean you have to check the software you must also examine the audio interface itself. Among the most common reasons are the settings of the Pro Tools, or the driver isn’t updated. Read on to know what are the steps you need to take and the changes you want to make to synchronize your audio interface with your software.īefore jumping right into the solutions, you must understand first why it happened and what are the things that you must do. Even though you have used other DAWs before, the setup in Pro Tools may be different. Are you having issues with your Pro Tools not recognizing interface? If you are experiencing this problem, this article is just for you.
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